FAQs
What kind of clothing do you offer?
We specialize in curated men’s and women’s apparel designed for style and comfort across various occasions.
How can I get in touch with customer support?
You can reach our support team via the website contact form or by emailing us at (mention email).
Do you have physical stores?
We operate solely online to bring a wide selection of clothing directly to your doorstep.
What should I do if my order is delayed or lost?
If your order is delayed or you suspect it may be lost, please contact our customer service team with your order number and tracking information. We will investigate the issue and work with the shipping carrier to resolve it as quickly as possible.
Why should I create an account?
Creating an account lets you easily manage orders, save your preferences, and speed up checkout for future purchases.
How do I reset my password?
Click the ‘Forgot Password’ link on the login page, then follow the email instructions to reset your password securely.
Can I update my profile details after registering?
Yes, you can update your personal info, shipping addresses and contact details anytime through your account settings.
How do I delete my account?
To delete your account, please contact customer support who will help you securely remove your data from our system.
Where do you ship your products?
We currently ship to all serviceable areas within India. International shipping is not available at this time.
How long does shipping take?
Shipping usually takes 3 to 8 working days after order processing, depending on your location.
How is shipping handled after placing an order?
After order confirmation, items are packed and handed over for shipment following our shipping timelines.
Can I change my shipping address after placing an order?
Shipping addresses cannot be changed once the order is confirmed. Please ensure your details are correct before submitting.
When will my order be delivered?
Orders are delivered within the estimated shipping period, typically 3 to 8 working days after dispatch.
What happens if delivery fails?
If delivery fails due to incorrect address or unavailability, the package is returned to us and you can contact support for assistance.
Can I request a specific delivery time?
We do not offer delivery time scheduling currently, but orders are dispatched as quickly as possible.
How do I know when my order is dispatched?
Once your order ships, we send a confirmation email with relevant details for your information.
